Working to keep your family safe

FAQ's

Basic Questions About the American Red Cross and the Northern Vermont Chapter

How can I become a volunteer with the Red Cross?

How can I donate to the Red Cross?

Why doesn't the Red Cross accept individual donations of clothing or food?

How can I donate blood?

Why is the Blood Center separate from the Chapter — isn't it all the same Red Cross?

Is the American Red Cross a government agency?

What services does the Red Cross provide in a disaster?

Does the American Red Cross charge for disaster relief?

How can I learn more about the history of the American Red Cross?

How can I contact the National Headquarters of the American Red Cross?


Q: How can I become a volunteer with the Red Cross?
A: Take a look at our Volunteer page for ways to get involved and how to get started.

Q: How can I donate to the Red Cross?
A: Visit our How You Can Help page to learn about how to donate time, money and other resources.

Q: Why doesn't the Red Cross accept individual donations of clothing or food?
A: The Red Cross does not accept individual donations of material items (called "in-kind" donations) because the financial and personnel cost of receiving, sorting, transporting goods and ensuring the quality and cleanliness of items donated by individual households is very high.

The method the Northern Vermont Chapter uses to provide assistance is with a client assistance card, paid for with donation dollars and used much like a debit card at any store of the client's choice. This enables clients to purchase what they need in the correct sizes and in accordance with their own taste. Making even these small decisions helps individuals begin to take control of their lives and their recovery. In addition, this process helps channel money into the local economy and thus aids the community in recovery from disaster. The Red Cross does accept large corporate donations of food, bottled water and other items needed by the disaster-affected communities.

Q: How can I donate blood?
A: Visit the New England Blood Center online, or call 802-658-6400 or 1-800-843-3500.

Q: Why is the Blood Center separate from the Chapter — isn't it all the same Red Cross?
A: The American Red Cross provides many services under the one name "Red Cross." At the Northern Vermont Chapter (and some other chapters), the branch that provides biomedical products and services is governed and operated separately from the branch that provides disaster relief and health and safety-related training. It makes further sense to operate the Chapter and the Blood Center separately because the Blood Center operates regionally, and the Northern Vermont Chapter provides services only in Northern Vermont.

Q: Is the American Red Cross a government agency?
A: The American Red Cross is not a government agency. The Red Cross functions independently of the government but works closely with government agencies, such as the Federal Emergency Management Agency (FEMA), during times of major crises. The Red Cross receives its funding through voluntary contributions of the American public.

The American Red Cross was originally chartered by the US Congress in 1900 to give aid to members of the U.S. Armed Forces and to disaster victims at home and abroad and to perform all duties incumbent upon a national society in accordance with the spirit and conditions of the Geneva Conventions.

Q: What services does the Red Cross provide in a disaster?
A: Red Cross disaster relief focuses on meeting people's immediate emergency disaster-caused needs. When a disaster threatens or strikes, the Red Cross provides shelter, food, and health and mental health services to address basic human needs. In addition to these services, the core of Red Cross disaster relief is the assistance given to individuals and families affected by disaster to enable them to resume their normal daily activities independently.

The Red Cross also feeds emergency workers, handles inquiries from concerned family members outside the disaster area, provides blood and blood products to disaster victims, and helps those affected by disaster to access other available resources. For more information about Disaster Services and current disaster operations, please visit our Disaster Services page.

Q: Does the American Red Cross charge for disaster relief?
A: There is no charge for disaster assistance. All Red Cross Disaster assistance is an outright gift, made possible by the voluntary contributions of the American people.

Q: How can I learn more about the history of the American Red Cross?
A: Visit the Red Cross Museum for the history and highlights of the International Red Cross movement and the founding of the American Red Cross, or visit our Chapter History page for important dates and events in your local chapter's history.

Q: How can I contact the National Headquarters of the American Red Cross?
A: Visit www.redcross.org or call the main switchboard at National Headquarters at (202)-737-8300.

 

Northern Vermont Chapter — 29 Mansfield Ave. — Burlington, VT 05401
In VT: 800-660-9130 — Outside VT: 1-802-660-9130
Fax 802-660-9136

unitedway